Patient Participation Group

9 November 2021

An information warning regarding Patient Access:
 
Patient Access Emails
 
We have received reports from both Patient Access users and people who have never registered for the service, that they have received Covid passport emails purporting to be from Patient Access.
We would like to share the following guidance from Patient Access for your information, and for you to share with your patients where appropriate.
 
We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on our information security page here: https://www.patientaccess.com/security
 
We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
 

29 September -  Restriction Changes

Current advice on the use of face masks or coverings in healthcare settings including GP practices will remain in place after COVID-19 restrictions are relaxed on 19 July.

We will continue to ask all patients to wear a face covering - and we will maintain 2m social distancing rules as per Public Health guidance to reduce the risk and help protect the clinically vulnerable. 

 

Flu Vaccinations for the over 65's

We are now booking appointments for the over 65's only.  Please call the surgery to book an appointment. 

 

Stop for Life Oxon provides free support to people who want to quit

smoking in Oxfordshire. No matter how young or old, and no matter

how long you’ve been smoking, we can help you quit for good.

Stop for Life Oxon is a free support service commissioned by

Oxfordshire County Council. We’re proud to say you’re three times

more likely to stop smoking with our help.

 

Welcome to Temple Cowley Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

 

Get well, Keep well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription

Accessibility 

The practice is on a single floor and has access for wheelchairs and disabled toilets.

If you are visually impaired or hard of hearing please let one of the receptionists know and they will be able to assist you.

Latest News

If you believe you have missing or incorrect COVID-19 vaccination data on your NHS app or on your GP record, please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).
 
The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England. The VDRS team will call you back within five working days to discuss your records. However, please note 119 and VDRS call agents do not provide clinical advice and cannot help at this time with queries related to vaccinations received overseas.
 
If your query relates to personal information which is incorrect on the patient record (e.g. name, address), please email/call the practice and will be happy to help
 

Support your GP surgery so it can be there to support you.

Sign to support your surgery (e-activist.com)

We feel it is important that we are upfront with our patients, so they understand the reality that we are all facing and the underlying reasons for this, and that, despite the easing of lockdown, the pressures experienced by general practice and the rest of the NHS are unlikely to ease soon.  We are here for you and always have been.

 

We have become a Park Run Practice! 

https://www.parkrun.org.uk/horspath

Our inaugural run/walk is this Saturday 7 August 2021 at 9am at Horspath Sports Ground, then every Saturday thereafter (as long as landowner permissions remain.)

No previous experience necessary. Fully marshalled course including a tailwalker every week - he/she is a mandatory fixture at all parkrun events and ensures that no participant comes last.

Run (or walk), not race. Parking, toilets, defib & lovely volunteers.

All ages and abilities welcome, kids and up to one dog per walker/runner.

Please follow the link to register (only ever required once to access all parkrun events) and bring a printed barcode.

Hope to see some of you at some point but no pressure or obligation to attend. 

#parkrunchangedmylife

 

Open Doors

We are open and welcoming you all into the Practice.  Although most  restrictions have eased when entering the Practice you MUST wear a face covering and respect 2 metre social distancing whilst in the building.  There is limited seating capacity inside, therefore please DO NOT arrive more than 5 minutes before your appointment.

Please DO NOT enter the Heath Centre if you have ANY cold symptoms.  Return home and call 119 to book a COVID test.

We are committed to keeping our most vulnerable patients and staff as safe as possible, therefore we ask you call us first. If you have not spoken to a doctor please try not attend the surgery unless you need to do so.  Please call the surgery to book a telephone assessment in the first instance or contact us through econsult

If you attend the surgery you MUST wear a mask or other face covering and respect 2 metre social distancing.  

In line with the latest advice, if you have a high temperature, new, continuous cough or a loss of taste or smell you should self-isolate for a period of 10 days. There is no need to contact either the surgery or NHS111.

For the latest information regarding COVID-19 please visit NHS111Online

 

We welcome you to our new and greatly improved website:

We have added features to help the partially sighted - click on the little white man in a blue circle icon.  We have also added a 'language' translator in the 'search bar'. 

You can register online and we have loaded all the forms this requires (see 'New Patients'), as well as enabling you able to access you medical information online.

You can now order repeat prescriptions through the website as well as through Patient Access.

We hope you find the new website much more 'user friendly' and informative.

 

Opening Times

Please select a site

NHS Friends and Family