Appointments

Appointments System

DUE TO COVID-19 WE HAVE SUSPENDED OUR USUAL APPOINTMENT BOOKING SYSTEM:

We are commited to keeping our most vulnerable patients and staff as safe as possible, therefore all patients will be triaged by a clinican over the telephone in the first instance.

If you have not spoken to a doctor please do not attend the surgery.

If you are asked to attend the surgery you MUST wear a mask or other face covering. Please note we are unable to provide these for you.

In line with the latest advice, if you have a high temperature, new, continuous cough or a loss of taste or smell you should self-isolate for a period of 10 days. There is no need to contact either the surgery or NHS111.

 

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We offer 10-minute appointments with the doctor. In order to enable continuity in your care, we ask you to see one regular doctor whenever possible. You can make a doctors appointment by calling in or telephoning.

Please note that the doctors will only be able to discuss one problem in each 10 minute appointment, if you need to discuss more please request a double appointment or book another one on a different day.

We book routine appointments up to four weeks in advance. We hold a number appointments each day to allow for same day urgent problems. You will be expected to be able to attend at any time should the doctor feel it necessary.

Routine GP appointments can be booked (and if necessary, cancelled) online using Patient Access online services. If you are already registered with Patient Access, please click on the link at the top of this page to log in. If you have not used Patient Access online services before, please click here for information about the service and how to register.

Doctors' Normal Working Hours

 

 Monday

Tuesday

 Wednesday

Thursday

 Friday

Dr A Wilson 

 

am & pm

am & pm 

am & pm 

am & pm 

Dr R Wilson 

 

 

am & pm 

 am

 pm

Dr Turberfield 

 

am & pm 

 

 

am

Dr Nowell 

am & pm

 

am & pm 
occ. Horspath 

am & pm 

 

Dr Rand 

am & pm

 

am & pm

  

 

Dr Pillai

am

am

 

am

am & pm

Dr Mobey

am & pm

   

 

 

Dr Purcell

am

am & pm     am

 

Home Visits

If you are genuinely unable to come into the surgery you may be able to arrange a home visit. These may be conducted by either a Specialist Paramedic or by a doctor. It may not be possible to request a specific doctor to visit you.

If you need to arrange a visit please call the surgery before 11:00am.

Emergency and urgent calls are accepted at any time.

For all calls, routine and emergency Tel: (01865) 777024

Outside of surgery opening hours please call NHS 111.

Doctors' Telephone Appointments

A five-minute telephone appointment is available if a face-to-face consultation is not necessary (e.g. for discussing results, medication queries or advice).

You may be given a specific time when the doctor will call you back.

Cancel an Appointment

It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.

You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.

Text Reminder Service

We have a texting service which allows you to receive confirmation and reminders about your appointments.

To have this service you will need to register by completing a consent form.

Please remember to update your contact details with us when you change address, telephone numbers and email address.

Opening Times

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